第54章 准确地表达你自己 1（第1页）

第54章准确地表达你自己（1）

&YourselfProfessionally

？佚名Anonymous

Irritatisdestroyourprofessioy。Examplesspeechhabitsareseendrepositions（Wheredidyouhangyourcoatat？）aioh“ums”“uhs”“like”andotherspace-fillernoises。We’llbefoghereonathatsendsasubtlemessagetolisteit’sokaytoabdicateresponsibility。

Hoeechhabitkeepusfrprofessionalismwhilegustoabdicateresponsibility？Letmedemonstratebyexample。InseminarsIdudthetry，Ioftenaskaquestionofmyts：hysiifestationsdoyoupersonallyexperienyoufieioheahisquestionisphrasedinthefollo>

“Yougetatightthroat。”

“Yets>

“Yourheartstartstorace。”

Now，heanswersandhohrasedversusthewaythequestiohequestionIaskedforersonallyexperiehepeopleansweriioedtheresponseawayfrombeingaboutthemselves（thus，abdigresponsibilityfs）bygtousethepronoun“you”inplaceof“I”。ThisshiftoffoveysaseingresponsibilitybecauseitindicatesarefusaltoacceptwhattheyareexperienthissituatiosareessentiallysuggestingthattheyarespeakiIexperieiohanspeakingforthemselves。

Iiohattherespoentionallyordeliberatelysayingtheyarespeakihesubtleshiftinprohefocusawayfromthemselvesandontosomeoneelse。Andaeresponsibilityforsomethingwe’reexperieng，we’redamagingourprofessioy。Wemayuionallybeimplyingtoourlistewearerefusiresponsibilityforouradresponses。Youmeaingorabdigresponsibilityisthatsubtle？Yes，thatsubtleandthatdamagingtoourcredibility。

Asprofessionals，weshouldbeiedinhowwerepresentourselvesineveryunisituation。Aslightlapseofsciouseffortonourparttounicatedresponsiblyioourpartnersinunithatweareshiftingresponsibilityawayfromourselves。

oiionsuchas，hysiifestationsdoyoupersonallyexperienyoufieion？Theresponsewegiveveysilliresponsibilityforourbehaviorandresponses。Ifoursubordiweareabdigresponsibility，theyinturasacceptablebehaviorwhentheyareaskedgquestions。Likeanttouionallyseooursupervisorsthattingtoavoidresponsibility。